FAQ

1. How long does it take for an order to be delivered? 

- Typically, it takes 1-3 days for your order to be fulfilled and 3-5 days for your order to be shipped/delivered. We know how important it is to receive your product quickly and we are constantly searching for a quicker alternative. Until then, we hope you can stick it out with us and know that this helps us keep your shipping costs low and affordable!  Please remember these are custom shirts, and made to order as we are a small business.

We recommend after you place your order let it slip from your mind and in a week you will have an unexpected gift at your door!

 

2. How can I get featured on your website/Instagram page?

- We love promoting your work! Email us at ilovelutherie@gmail.com or send us a message on Instagram @ilovelutherie and we will get back to you within 24 hours! 

3. Does my order actually help plant a tree?

- YES! Every item sold on our website allows us to donate to One Tree Planted, an organization fighting deforestation. For every item you purchase, a tree is planted in a region of our choosing. We select regions based on popular tree growth for wood commonly used to make guitars (North America, Latin America, Asia, Africa).

4. I have an issue with the product I received?

- Email us at ilovelutherie@gmail.com and we will respond to you within 24 hours about our return policy!